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Shipping & Returns

Shipping and Delivery:

  • At Hakimi Fashion, we strive to process and dispatch orders swiftly to ensure timely delivery to our customers. You will receive a shipping confirmation with tracking details once your order is on its way.

  • For any questions or updates regarding your shipment, please contact our customer care team, and we will provide the necessary information.

Returns and Exchanges:

  • At Hakimi Fashion, we are committed to ensuring full customer satisfaction while maintaining the integrity of our brand. Please review the following details regarding our return policy.:

  • *Time Frame:* Return/Replacement must be initiated within 7 days of receiving the product.

  • *Condition of Items:* Items must be unworn, unwashed, and in their original condition with all tags intact.

  • *Proof of Purchase:* Customers must provide proof of purchase, such as order confirmation or receipt.

  • *Reason for Return:* Customers may need to provide a reason for the return, such as size issues, quality concerns or defects.

  • *Refund Method:* Refunds may be issued in the original form of payment or as store credit depending on customer preference.

  • Quality Assurance:

  • Prior to shipment, all Hakimi Fashion products undergo rigorous quality checks to ensure they meet our standards of excellence.

  • We take utmost care in packaging and delivering your order to minimize the risk of damage during transit.

  • Reporting Issues:

  • If you discover any physical damage, defects, or discrepancies with your order during the open box inspection, please contact our customer care team immediately.

  • You can reach us via email at [hakimifashion01@gmail.com] or by phone at [7003054348 or 9831085477].

  • Please provide your order number, detailed description of the issue, and any supporting evidence (such as photos) to facilitate the resolution process.

  • Resolution Process:

  • Upon receiving your report, our customer care team will investigate the issue promptly and provide appropriate solutions.

  • Depending on the nature of the issue, solutions may include a replacement of the damaged item or a store credit for future purchases.

  • Exceptional Circumstances:

  • Hakimi Fashion reserves the right to make exceptions to the No Return Policy in exceptional circumstances, such as legal requirements or extenuating circumstances beyond the customer's control.

  • Any exceptions granted will be handled on a case-by-case basis and must be approved by Hakimi Fashion's management team.

  • Final Note:

  • By opting for Open Box Delivery, you acknowledge and agree to abide by Hakimi Fashion's No Return Policy as outlined above.

  • We value your trust and strive to ensure that your shopping experience with Hakimi Fashion is satisfactory and hassle-free.

  • Thank you for choosing Hakimi Fashion. We appreciate your understanding and cooperation in adhering to our policies.

Address

109/B DR GIRINDRA SEKHAR BOSE ROAD.

KOLKATA

Phone

+91-7003054348

+91-9831085477

Email

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