Shipping & Returns
Shipping and Delivery:
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At Hakimi Fashion, we strive to process and dispatch orders swiftly to ensure timely delivery to our customers. You will receive a shipping confirmation with tracking details once your order is on its way.
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For any questions or updates regarding your shipment, please contact our customer care team, and we will provide the necessary information.
Returns and Exchanges:
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At Hakimi Fashion, we are committed to ensuring full customer satisfaction while maintaining the integrity of our brand. Please review the following details regarding our return policy.:
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*Time Frame:* Return/Replacement must be initiated within 7 days of receiving the product.
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*Condition of Items:* Items must be unworn, unwashed, and in their original condition with all tags intact.
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*Proof of Purchase:* Customers must provide proof of purchase, such as order confirmation or receipt.
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*Reason for Return:* Customers may need to provide a reason for the return, such as size issues, quality concerns or defects.
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*Refund Method:* Refunds may be issued in the original form of payment or as store credit depending on customer preference.
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Quality Assurance:
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Prior to shipment, all Hakimi Fashion products undergo rigorous quality checks to ensure they meet our standards of excellence.
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We take utmost care in packaging and delivering your order to minimize the risk of damage during transit.
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Reporting Issues:
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If you discover any physical damage, defects, or discrepancies with your order during the open box inspection, please contact our customer care team immediately.
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You can reach us via email at [hakimifashion01@gmail.com] or by phone at [7003054348 or 9831085477].
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Please provide your order number, detailed description of the issue, and any supporting evidence (such as photos) to facilitate the resolution process.
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Resolution Process:
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Upon receiving your report, our customer care team will investigate the issue promptly and provide appropriate solutions.
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Depending on the nature of the issue, solutions may include a replacement of the damaged item or a store credit for future purchases.
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Exceptional Circumstances:
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Hakimi Fashion reserves the right to make exceptions to the No Return Policy in exceptional circumstances, such as legal requirements or extenuating circumstances beyond the customer's control.
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Any exceptions granted will be handled on a case-by-case basis and must be approved by Hakimi Fashion's management team.
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Final Note:
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By opting for Open Box Delivery, you acknowledge and agree to abide by Hakimi Fashion's No Return Policy as outlined above.
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We value your trust and strive to ensure that your shopping experience with Hakimi Fashion is satisfactory and hassle-free.
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Thank you for choosing Hakimi Fashion. We appreciate your understanding and cooperation in adhering to our policies.