FAQs

What is Hakimi Fashion's return/exchange policy?

• 1. *Time Frame:* Return/Replacement must be initiated within 7 days of receiving the product.

• 2. *Condition of Items:* Items must be unworn, unwashed, and in their original condition with all tags intact.

• 3. *Proof of Purchase:* Customers must provide proof of purchase, such as order confirmation or receipt.

• 4. *Reason for Return:* Customers may need to provide a reason for the return, such as size issues, quality concerns or defects.

• 5. *Refund Method:* Refunds may be issued in the original form of payment or as store credit, depending on customer preference.

How can I track my order from Hakimi Fashion?

• Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to track your order on our website or the courier company's website.

What payment methods does Hakimi Fashion accept?

• We accept payments via credit/debit cards, net banking, UPI, and cash on delivery (COD) for select locations. Please note that COD may not be available for all orders.

Does Hakimi Fashion offer international shipping?

• Currently, we only offer shipping within India. International shipping is not available at this time.

Can I cancel my order with Hakimi Fashion?

• Orders can be canceled within 24 hours of placing the order, provided they have not been shipped. Once shipped, orders cannot be canceled.

How can I contact Hakimi Fashion's customer support?

• You can reach our customer support team via email at quraish9@gmail.com or call/whatsapp at 7003054348. We aim to respond to all inquiries within 24-48 hours.

Does Hakimi Fashion offer gift wrapping services?

• Yes, we offer gift wrapping services for a nominal fee. You can select this option during checkout.

Are there any ongoing discounts or promotions at Hakimi Fashion?

• We frequently offer promotions and discounts. Stay updated on our social media platforms(Face book and Instagram) or on our website here.

Does Hakimi Fashion have physical stores where I can shop?

• Yes, we have physical stores located at 109/B Dr Girindra Sekhar Bose Road.Kolkata. You are welcome to visit us during our business hours for a personalized shopping experience.