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At Hakimi Fashion, we are dedicated to providing exceptional customer service and ensuring a delightful shopping experience for all our customers. Our Customer Care Policy outlines our commitment to addressing inquiries, resolving concerns, and maintaining a positive relationship with our valued patrons.

Product Information and Assistance:

• Our knowledgeable and friendly customer care team is available to assist you with any product-related queries. Whether you need detailed information about a particular item or assistance in selecting the right size, we are here to help.

• Feel free to reach out to us via phone, WhatsApp, or email for prompt and accurate responses to your inquirie

   Ordering and Payment Process:

• Placing an order at Hakimi Fashion is simple and secure. Our website offers a user-friendly interface for seamless online shopping, and we accept various payment methods for your convenience.

• We also provide CASH ON DELIVERY with open box delivery, provided the pin code is within our deliverable location.

• Should you encounter any difficulties during the ordering or payment process, our customer care representatives are ready to assist you promptly.

    Shipping and Delivery:

• We strive to process and dispatch orders in a timely manner to ensure swift delivery to our customers.

• Upon placing your order, you will receive a confirmation email with tracking details to monitor your shipment's progress. For any shipping-related inquiries or updates, please contact our customer care team.

     Returns and Exchanges Policy:

       Hakimi Fashion values customer satisfaction and stands behind the quality of         our products.

• *Time Frame:* Return/Replacement must be initiated within 7 days of receiving the product.

• *Condition of Items:* Items must be unworn, unwashed, and in their original condition with all tags intact.

• *Proof of Purchase:* Customers must provide proof of purchase, such as order confirmation or receipt.

• *Reason for Return:* Customers may need to provide a reason for the return, such as size issues, quality concerns or defects.

• *Refund Method:* Refunds may be issued in the original form of payment or as store credit, depending on customer preference.

     Feedback and Suggestions:

• We welcome and appreciate your feedback, suggestions, and testimonials. Your input helps us improve our products and services to better meet your needs and preferences.

• You can share your feedback through our website's feedback form, social media platforms, or by contacting our customer care team directly.

Privacy and Security:

• Hakimi Fashion is committed to protecting your privacy and ensuring the security of your personal information. We adhere to strict privacy policies and use secure payment gateways to safeguard your data.

Contact Information:

• For any inquiries, assistance, or feedback, please contact our customer care team through the following channels:

• Phone: [7003054348/9831085477]

• WhatsApp: [7003054348]

• Email: [hakimifashion01@gmail.com]

Thank you for choosing Hakimi Fashion. We look forward to serving you and exceeding your expectations with our quality products and exceptional service.